描述
描述
描述
img
    简体中文 | 繁體中文 | English
    描述
    描述
    I. customer service acceptance channels
    Queer service hotline: 400-9699-590 queer customer service email: yongkai@ coolwaywater.com.cn
    Second, frequently asked questions
    Faucet series
    after-sale service
    Customers:What if it can't be installed?
    Customer service:Dear, in order to adapt to most faucets, we have equipped a variety of conversion adapters. If it is not installed, it may be that the size of the screw mouth does not match, then you can buy the tap outlet adapter according to the diameter of the screw mouth of your own faucet (you need to remove the blister). If it still doesn't work, please contact our online customer service to guide the installation online.

    Customers:What if the installation is leaking?
    Customer service:Dear, some cases may continue to press the leakage, take off the faucet and reinstall it, winding the raw material belt when necessary (the raw material belt can be purchased at the hardware store).

    Customers:Can the filter element be taken apart and cleaned?
    Customer service:Dear, in order to prevent pollution, the new generation of filter elements are sealed design, after the expiration of the filter element, do not need to clean, can be directly replaced. It's hygienic and safe.

    Customers:How can I know that the filter element needs to be replaced?
    Customer service:Dear, in order to ensure the quality of clean water, we have done two situations to replace the filter element: first, the recommended replacement time after testing; second, when the water outlet is very small, out of the water. In both cases, it is recommended to replace the filter element in time.

    Customers:Why is the effluent small and accompanied by a small amount of dust when used for the first time?
    Customer service:Dear, due to long-distance transportation, there will be a small amount of activated carbon powder release. Please drain the water for about 5 minutes before using the tap water purifier for the first time. If you use the water purifier for the first time, the filter element should be soaked in water for more than 15 minutes.
    Queer service
    Contact us
    China Merchants Tel: 15016117312 Company Tel: 0756-8930686 email: Yongkai@coolwaywater.com.cn address: 7 Jinhu Road, Sanzao Town, Jinwan District, Zhuhai City
    描述
    after-sale service
    Product maintenance
    Official statement
    II. Warranty period
    Faucet water purifier series
    The quality assurance period is within one year from the date of purchase, in the case of normal use in accordance with the instructions during the warranty period, if the product has quality problems, we will provide you with online guidance maintenance or replacement service.
    描述
    Contact number:
    86-13527198413
    Contact address:
    Building 2, 1st floor A2, No. 7 Jinhu Road, Sanzao Town, Jinwan District, Zhuhai
    Contact Email:
    Abelzhou@ coolwaywater.com.cn
    Coolway Technology
    Focusing on the R & D, production and sales of household water purification equipment is a new high-tech enterprise in the field of environmental protection and health, adhering to the concept of innovative green. Kuer has been committed to promoting the iteration and application of environmental protection and health technology.
    Home navigation
    The course of development
    Technical team
    Quality control
    Honorary qualification
    Brand cooperation
    line of products
    Skin beauty flower shower series
    Household health clean kettle series
    Outdoor sports series
    Faucet filter series
    Skin beauty bath treasure series
    Convenient drinking machine on stage
    Scale inhibition water purifier series
    Portable hot filter water boiled machine on stage
    Product search
    You can search for the product you are looking for
    172342997846276bd9acf1856e342f2f8d4949ecff12a
    Email
    1723429978106c4f79e15f8c6ed0715a8ea44aebc38d8
    WhatsApp
    yingwen
    向上
    Top
    Copyright: Guangdong Kuer Technology Co., Ltd. Record number:Guangdong ICP preparation No. 20033826Technical support:Ness Wisdom